Refund policy

All our products are made to order through our production partner. This means that each item is created specifically for you once you place your order. Because of this, we do not accept returns or exchanges for reasons such as size, color, or change of mind.

However, if your item arrives defective, damaged, or with a printing error, please contact us within 14 days of delivery. We will review your case and arrange a replacement or refund if applicable.

For any questions or issues regarding your order, please contact our customer support team:
📧 support@walk15.app
📞 +370 699 79877

We aim to ensure you are fully satisfied with your experience and appreciate your understanding of our made-to-order production model.